Understanding
Can users tell what the app does in the first 30 seconds?
PAW × STUDENT TESTING TEAM
Fresh eyes find what
builders can no longer see.
Student testers use your iOS app and show where first-time users hesitate, misunderstand, or lose confidence—delivered as screen recordings and a timestamped report.
- Tested on device
- Screen recording
- Developer-ready report
REC 00:01:42
ONBOARDING / 03What should I tap next?
01:42
“I looked for a back button.”
THE BLIND SPOT
Once you build it, you can no longer experience it for the first time.
A flow that feels obvious to its maker can be confusing to a new user. We surface that friction through real behavior and candid language before it becomes abandonment or a poor store review.
Navigation
Do they know what to do next without an explanation?
Trust
Do payment, permissions, and privacy moments feel safe?
HOW IT WORKS
From brief to delivery
- 01
Define the test
Share the target user, key screens, test environment, and the questions you need answered.
- 02
Test on device
Testers install the TestFlight or public build and complete assigned tasks plus free exploration.
- 03
Observe and record
We capture the screen and note hesitation, misunderstanding, expectation gaps, and positive moments.
- 04
Deliver the report
You receive recordings, timestamped findings, severity, and practical directions for improvement.
DELIVERABLES
Evidence your team can act on—not just opinions.
Feedback is structured so a product team can turn it into decisions and issues. Scope varies by tester count, device, and test area.
Session recordings
Screen recordings showing taps, transitions, and the full task flow.
Timestamped notes
Findings such as “1:42—looked for a way back” linked to the recording.
Severity
Critical friction is separated from polish and quality suggestions.
Improvement direction
Actionable insight grounded in what the user expected to happen.
WHEN TO USE
A useful checkpoint when you need to…
- Validate onboarding before expanding a TestFlight group
- Find first-use friction before an App Store release
- Check whether a new feature works without explanation
- Share candid user behavior with the team, backed by video
CONFIDENTIALITY
For unreleased apps, handling rules come first.
Before testing, we agree on scope, recording boundaries, account handling, and retention periods. Projects requiring an NDA or involving personal or confidential data are reviewed individually.
START A TEST
Tell us which experience you need to see through fresh eyes.
Share your build stage, tester count, tasks, and preferred delivery date. We will propose a scope and quote. Pricing is tailored to each test.
Contact us by emailThis service is an independent collaboration concept with a tester team primarily made up of Musashino University students. It is not an official university business or endorsed university program. Service details may evolve during the pilot phase.
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