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Harassment

ハラスメント

Learn what harassment (behavior that hurts or troubles a person) is, and what to do when it happens to you.

Key points

  1. Harassment is behavior that hurts another person. It can happen between staff members, and it can also come from care users or their families. Be careful about your own words and actions too.

    ハラスメントは、相手をきずつけるいやがらせです。職員どうしでも、利用者や家族からでも、起きることがあります。自分の言葉や行動にも気をつけます。

  2. Harassment from care users or their families includes violence to the body (such as throwing things or kicking), violence with words or attitude (such as shouting), and sexual harassment (such as touching your body when it is not necessary).

    利用者や家族からのハラスメントには、体への暴力（物を投げる、けるなど）、言葉や態度の暴力（どなるなど）、性的ないやがらせ（必要がないのに体をさわるなど）があります。

  3. If you feel even a little that it has happened to you, do not put up with it alone. Tell your supervisor or the consultation desk at once. Also tell them when you see it happening to another staff member.

    受けたと少しでも感じたら、一人でがまんしません。すぐに上司や相談窓口に伝えます。ほかの職員が受けているのを見たときも、伝えます。

  4. The employer (the company or facility) must take the necessary measures, such as setting up a system for receiving consultations. This is set by law. The employer must not treat a person unfavorably, such as making them leave the job, because they asked for advice.

    事業主（会社や施設）は、相談を受ける体制を作るなど、必要な対策をしなければなりません。これは法律で決まっています。相談したことを理由に、やめさせるなど、不利に扱ってはいけません。

  5. Words and actions that come from an illness such as dementia are handled by thinking about the way of giving care. In that case too, do not carry it alone. Report it to your supervisor.

    認知症などの病気のために出る言葉や行動は、ケアの方法を考えて対応します。その場合も、一人でかかえないで、上司に報告します。

Check your understanding (4 questions)

Choose an answer. The correct answer and an explanation appear right away.

Question 1 / 4

A care user's family member shouts at you every time. What do you do?

利用者の家族に、毎回どなられます。どうしますか。

This material is to help carry out and record training. The rules and procedures of your workplace always come first.

The Japanese text is the official text. The translation is a machine translation and has not yet been checked by a native speaker. If you feel the meaning is different, look at the Japanese text and ask someone at your workplace.

この教材は、研修の実施と記録を助けるためのものです。職場の決まりや手順が、いつも優先です。 日本語の文が正式です。翻訳は機械翻訳で、母語を話す人の確認はまだ受けていません。意味がちがうと感じたら、日本語の文を見て、職場の人に聞いてください。

Sources used

Read in another language

この分野の利用状況（直近30日・日別）

読み込み中です。